Cove Summer Captain Program

The Cove Summer Captain Handbook

Everything you need to run your store, get your money back, and have the best-stocked fridge on your block. Read it once now, bookmark it forever.

find your Cove.
Section 1

Welcome, Captain

Hey — you made it. You applied, you got approved, and now one Target store in America is officially yours. That's not nothing.

Here's the whole program in one breath: once a week, you do a Cove run at your assigned Target, you post about it, and you send us the receipt. Do all three and we pay you back your receipt total for Cove products, up to $65, each week, for 8 weeks. That's it. That's the whole program. There's no script to follow, no quota of likes, no secret catch hiding in section 7 (we checked — section 7 is just the plain-English legal stuff, and it's short).

Why does this exist? Because the best thing that can happen to a soda brand is real people putting real cans in real carts, every week, in their own neighborhood. You're not an influencer on assignment. You're the person at your Target who actually knows where the Cove is.

A few things that make this program different, up front:

This handbook is the single source of truth for how the program works. If an email, a post, or a friend-of-a-friend tells you something different, the handbook wins. And if the handbook doesn't answer it, a human will: brandambassador@covedrinks.com.

Cold soda, warm summer, money back. Let's go.

Section 2

The weekly rhythm

Every week of the program has the same three beats: the run, the post, the receipt. Here's each one, precisely, because the details matter.

The week itself

Key rule — the week

Weeks always run Monday to Sunday. Your week starts Monday at 12:00 AM and ends Sunday at 11 PM PST. Everything for a given week — the shopping, the posting, the receipt — happens inside that Monday–Sunday window. You can do your run any day of the week that works for you; Sunday-at-9-PM runs count just as much as Monday-morning ones (though we don't recommend living that dangerously).

Beat 1: The run

Head to your assigned Target — the one named in your welcome email — and put Cove in the cart.

Beat 2: The post

Every weekly run gets posted — a public post, on any platform where you can tag @covesoda and @target and send us a link to it. Your post must:

  1. Tag @covesoda
  2. Tag @target
  3. Include #ad (or #paidpartnership — either one works)
  4. And add #CoveCrew — the community tag. It's how the crew finds each other and how we find your post to reshare it.

Here's the why on the first three, because it matters: you're being paid (reimbursed) by a brand to post about that brand, and US law — specifically FTC disclosure rules — requires that your audience can tell. #ad — or the longer #paidpartnership, whichever you prefer — is how they tell. It's not a Cove preference or a branding thing; it's a legal requirement that protects you as much as it protects us. A post missing the disclosure isn't a compliant post, and we can't reimburse a week without a compliant post. So: the first three tags, every time, no exceptions. (#CoveCrew is the fun one — always add it, but forgetting it will never cost you a week. It also doesn't replace #ad; a branded hashtag isn't legal disclosure.) Beyond that? The post is yours. Your voice, your angle — a cart photo, a shelf shot, a fridge restock, cans at a picnic with your people. It doesn't have to be shot in the store (though shelf shots are the gold standard and we cheer every one); the real job is sharing the Cove love with your friends and family. We're not here to art-direct you.

Two guardrails on content, though: keep it honest — your real experience, no health claims or product claims we haven't made ourselves — and keep the disclosure easy to see (on the image itself for stories, not buried in a hashtag pile). We may ask you to fix or remove a post that breaks these rules, and a week's reimbursement requires a compliant post.

You'll submit the link to your post along with your receipt.

Beat 3: The receipt

That's the rhythm. Run, post, receipt, repeat — 8 times.

Section 3

Your first days

Here's your on-ramp, start to finish:

Step 1 — You're approved. You get a welcome email naming your assigned Target store. That store is yours.

Step 2 — The warm-up haul (optional, and a genuinely good deal). Between your approval and your first Monday, you're invited to do one bonus run right away. Same rules as a regular week — your store, aim for 24 cans, post with the three tags, submit through the same receipt link — and you're reimbursed for it the same way: your receipt total for Cove products back, up to $65. But here's the part to understand clearly:

We recommend it. It gets your receipt-submitting muscle warmed up before anything is on the line.

Step 3 — Week 1 starts the Monday after your approval. Always the next Monday — even if you were approved on a Monday, your Week 1 starts the following Monday. Your welcome email tells you your exact Week 1 start date.

Step 4 — Your 8 weeks. Your program window is personal to you: it runs from your Week 1 Monday through your 8th Sunday. Eight Monday-to-Sunday weeks, eight runs, eight posts, eight receipts. Program changes can never shorten your window — see Section 7.

Section 4

Getting your money back

The part you scrolled here for. Fair. (One framing note that matters: this is a reimbursement — we pay you back for the Cove you bought. It's not a paycheck, a wage, or a salary; see Section 7 on being an independent participant.)

Section 5

Missed weeks (read this one carefully)

We built the miss policy to be kind, because life happens. But it's also precise, because one Captain per store means a quiet store is a store nobody's running. Here it is, exactly:

Key rule — the miss policy

A "miss" = no receipt submitted for a Monday–Sunday week by that Sunday, 11 PM PST local.

Your first miss → Probation. You'll get an email — genuinely no lecture, we promise — letting you know last week slipped. The fix is simple and immediate: do the current week's run and submit its receipt, and you're right back in good standing. That's the whole cure. Probation isn't a lecture — but the miss does stay on your count: a second missed week, at any point, ends your run.

Your second miss, ever → Removal from the program. Note the word ever — misses are cumulative across your whole 8 weeks, not consecutive. Two missed weeks total, even five weeks apart, means your time as this store's Captain ends. You'll get a warm goodbye email (nobody is ever silently dropped), your store reopens for the next person in line, and — this part is sincere — you are always welcome to reapply. Reapplying is just a fresh sign-up form entry, and a new program is coming in the fall.

Misses aren't the only exit: fraud or serious rule violations can end a captaincy immediately — see Section 7.

Four things that are not misses, for the record:

And one reminder from Section 2: missed weeks can't be made up. There's no doubling up next week to backfill. The streak only moves forward.

Section 6

Stores: yours and standby

One Captain per store, one store per Captain. That's the founding rule of the whole program.

How you got your store: at sign-up, you gave us a 1st and 2nd choice. We work down the list — if your 1st choice was open, you got it; if it was taken and your 2nd was open, you got your 2nd. Your welcome email names the store you actually got, and that's your store for the program.

Standby: if both your choices were taken, you were placed on standby — a short first-come-first-served queue (a handful deep) for each store. When a store opens up, the next person in that store's queue gets the invite. If you're reading this as a full Captain, someone may be on standby for your store — which is a nice bit of motivation to keep the streak alive.

If something about your store needs to change — you're relocating, or your store's stock situation is chronically grim — email brandambassador@covedrinks.com and tell us what's going on. We'll figure out what's possible together. One thing that never changes in the meantime: your assigned store is your store, and receipts from a store that isn't your assigned store can't be reimbursed.

When a Captain is removed (second miss, removal for cause, or leaving the program), their store reopens and the next person on that store's standby queue is offered it. The machine keeps humming; nobody's store sits claimed-but-quiet for long.

Section 7

Program terms (the plain-English legal bit)

This is the section our lawyers care about, written like a human. It's the plain-English version of the program's binding terms — short on purpose, but every sentence counts:

Section 8

FAQ

The shelf is completely empty. Like, zero cans. Now what?

First: congrats, your store drinks Cove now. Snap the empty shelf — "sold out" is content too — post it with your three tags, and email brandambassador@covedrinks.com with your post link before Sunday's deadline. A genuinely sold-out week handled that way won't count as a miss — confirming it is at our discretion, and with nothing bought there's nothing to reimburse. If your shelf is empty two weeks running, we'll work out a plan with you. Don't just go silent; an empty shelf plus a heads-up before the deadline is very different from a missed week.

The store only has, like, 9 cans. Do I skip this week?

No — this is exactly what the low-stock rule is for. Buy what you reasonably can (be kind — leave a few for the next Cove fan rather than clearing the shelf). You're reimbursed for what you actually bought, the week counts, and the short shelf never counts against you. Six cans, post, receipt: compliant week.

Can I use self-checkout?

Yes! Self-checkout is totally fine. What we need is a receipt that shows your store and an in-week purchase date — self-checkout gives you both.

Can I use drive-up, order pickup, or delivery instead?

Yes — all of them work. What the rules require is a valid receipt from your assigned store showing an in-week purchase, plus your tagged post. How the cans get from shelf to fridge is up to you. (We'll admit a bias: in-store shots at the shelf are the gold standard for content — but your post just needs to share the Cove love, wherever you shoot it.)

Can I return or exchange cans after I submit?

Please don't. Returned product isn't reimbursable — if you're paid back for cans and then return them, that's a compliance problem, not a loophole. If something's genuinely wrong with a can (damaged, leaking), email us instead and we'll make it right without touching your week. Returning cans you've been reimbursed for is treated as fraud and can end your captaincy immediately (Section 7).

Can my friend/partner/mom do my run for me?

The program is you — your store, your post, your receipt. Someone can absolutely tag along or push the cart, but the post has to be yours (your account, your tags) and the receipt has to be from your store, in your week, submitted by you. If you're outsourcing the whole week, that's really a missed week wearing a disguise. When something weird comes up, email us first.

I'm traveling for a week. Can I make it up when I'm back?

This is the honest answer nobody loves: a week you can't do is a miss — weeks can't be made up or shifted. But there's a good play: do your run before you leave. Any day Monday–Sunday counts, so a Monday run before a Tuesday flight saves the week completely. Plan the run, not the exception.

I did two shopping trips this week. Can I submit both receipts?

No — one submission per week, so do your haul in one run. If you've already split it, submit the receipt that best represents your run and remember for next week: one trip, one receipt, one post.

When exactly do I get my money back?

Weekly, after a human reviews your submission. We deliberately don't promise a specific day — review is manual and we'd rather be honest than fast-sounding. What you can count on: your receipt total for Cove products back, up to $65, to your Venmo or PayPal, every compliant week.

Can I switch stores?

If something about your store situation needs to change — you're moving, the stock is chronically grim — email brandambassador@covedrinks.com and tell us what's going on. Until you hear back from us, keep shopping at your assigned store: receipts from a store that isn't yours can't be reimbursed.

Someone else is posting Cove hauls from my store. Am I in trouble?

Not at all. One Captain per store doesn't mean one fan per store — anyone can buy and post Cove (great, honestly). Your standing is only about your submissions. If someone claims to be the Captain of your store, feel free to let us know, but your store is yours.

Do I have to show my face in my posts?

Nope. Cart shots, shelf shots, fridge restocks, cans sweating on a picnic table — all great. The only non-negotiables are the tags: @covesoda, @target, #ad or #paidpartnership (plus #CoveCrew so we can find you). Faces are optional; disclosure isn't.

What counts as "a post" — feed, story, or reel?

A feed post, a reel, or a story all count — on any public platform where you can tag @covesoda and @target and submit a link to the post with your receipt — as long as it has the three required tags. One caution on stories: they vanish in 24 hours, so submit the same day (or save it to a highlight) so we can actually see it when we review. If we can't view it, we can't count it.

My receipt photo is blurry / faded / cursed. What do I do?

Re-shoot it and submit the clearer shot — flat surface, good light, whole receipt in frame (store name, date, and total are the parts we need). If you've already submitted a blurry one, we'll email you to re-send rather than reject you cold. Pro move: keep the paper receipt until the week's reimbursement lands.

What do I get for finishing all 8 weeks?

The honest answer: a summer of Cove on us (up to $65 back, every week, times eight), the best-stocked fridge on your block, and — the part finishers care about most — the first invite to the new program coming in the fall, before anyone else hears about it. There's no prize drawing and no mystery gift; the program is the deal. And to be precise about "finishing": going all 8 means a submission for each of your 8 weeks.

I'm in Canada. Can I join?

Not this round — the program is US-only for now (it's built on US Target stores). We love you, Canada. Watch this space.

Which day of the week should I shop?

Whichever works for you — any day Monday through Sunday counts for that week. The only fixed point is the deadline: receipt in by Sunday, 11 PM PST. Early-week runs give you the most breathing room; Sunday-night runs are for thrill-seekers.

How do I quit gracefully?

Email brandambassador@covedrinks.com and tell us — that's it, no exit interview, no guilt. We'll thank you sincerely, pay out any compliant weeks already submitted, and reopen your store for the next person in line. And the door stays open: you can always reapply, and a new program is coming in the fall.

When is the warm-up receipt due, and where do I send it?

By the Sunday before your Week 1 Monday, 11 PM PST, through the same receipt link you'll use every week (it's in your welcome email). The warm-up is its own submission — it can never collide with or replace your Week 1 receipt, and skipping it never counts against you.

I submitted, then realized the photo was wrong (or the post link was broken). Can I resubmit?

Yes — accidentally submitting twice, or resubmitting to fix a mistake, is fine. The most recent (corrected) submission is the one that counts, duplicates are ignored, and it never counts against you. "One receipt per week" is about the shopping — one run, one receipt — not about punishing typos.

Document info

Version

Changelog

VersionDateChanges
v1.02026-07-02Initial handbook.